Workplace mediation
Conflicts in the workplace can arise from the smallest of utterances and can escalate into complicated issues of great expense. Work is the place where we spend most if not a great deal of our time and it is important that relationships within this environment are positive.
If you are experiencing difficulties with a colleague in your place of work, you may like to consider mediation as a way of finding a solution to the problems you are experiencing. As mediators, we can appreciate how working alongside someone in a climate of conflict can lead to feelings of unease and may cause stress to all parties concerned.
Mediation is voluntary and it is important that parties enter into it of their own free will and do not feel coerced into taking part. The first step would be for either party to contact our office so that we can answer any queries they have about our service. Then if you wished, we would offer to meet with you and listen to your point of view. This meeting would take place on a date and time that is convenient to you and in a confidential space that suits you. No other party would be present (unless you feel you needed support i.e. an interpreter)
Everything you say to us will be held in strict confidence. We are independent from the Council, the Police and all other statutory bodies.
Mediation is an opportunity to:
Speak openly about what you are experiencing in the knowledge that no record will be kept. Also, nothing of what you say would be passed on to another party without your say so.
Be listened to and understand that no judgement will be made for or against you.
State your concerns and look at how you would like them to be addressed.
Focus on solutions to the problem you are experiencing.
Look to the future and how you would like things to be.
Mediation does not guarantee a certain outcome. Mediation offers ‘a safe space’ to discuss your concerns with people outside of your organisation who have no other agenda than to help you reach a satisfactory outcome to the problems you are experiencing.
We would hope for people who are involved in mediation
- To find a way to negotiate their difficulties.
- To find a way of passing on their concerns with respect, to the person they are experiencing difficulties with, and for their concerns to be listened to with respect.
- To come to understand another person’s perspective.
- To recognise past hurts but be prepared to look to a better future.
- To work together to find solutions to the problems that are being experienced.
