Conflict Resolution in the Workplace

Date: Monday 16 April 2018, 9.30am – 4pm
Cost: £165 per place (£135 for charities)
Refreshments and lunch included
Venue: Training Room Scotia Works, Leadmill Road, Sheffield, S1 4SE

Conflict is an inevitable part of the employment relationship, so it is important you have the skills to address issues when they arise. This course will enable you to resolve conflicts more positively, whether they are difficult phone calls, challenging meetings, or conflict between your teams.