This course is an introduction to how to mediate for those in dispute. Learn the principles and different stages of mediation, and gain an understanding of the skills used in effective mediation through role play, feedback and lots of opportunity for discussion and questions.
Additionally, participants can attend Day 3, which provides an introduction to the process of conducting initial and joint mediation meetings. Please note: Day 3 takes place on the Wednesday.
Days 1 & 2
The core principles underpinning good mediation practice
Effectively listening, reflecting back and asking questions so that those in conflict can create their own ways through the difficulty
Working with prejudices and stereotypes
Dealing with difficult situations
An introduction to:
How to conduct initial meetings
How to facilitate joint meetings
What you will get from this course
Confidence in using the three core skills involved in mediation:
Providing summaries to aid reflection
Asking effective, non-leading open questions to encourage exploration of the issue and creation of solutions.
Confidence in applying mediation skills to everyday situations.
Day 3: An understanding of how the structure and process of mediation enables you to work constructively with people in conflict situations.
2-day course: £230
3-day course: £310
10% discount for students, anyone on benefits or low income and anyone working for a charity.
If you are unable to pay the full price now, we are happy to work with you on an alternative payment plan. Please fill out the form below.
Days 1 & 2: Monday 14th & Tuesday 15th October 2019, 9:30 am - 4:30 pm
Day 3 (optional): Wednesday 16th October 2019, 9:30 am - 4:30 pm