MESH Mediation Services:

  • Provides professional conflict resolution services
  • Is an independent organisation with no legal powers. It is not part of the City Council, Police, or any other statutory organisation
  • Offers a confidential service – any discussions will be conducted in private

Please note – we do not expect parties to meet together (with mediators present) unless all parties think it would be a positive thing to do.


WHAT IS MEDIATION?

Mediation is a way of sorting out your problems using talking, listening, and co-operation with the help of people of those with an outside perspective.

MESH uses facilitative mediation as a way of resolving conflict – in other words, our mediators seek to ‘facilitate’ conversation between people to reach a solution or agreement, and won’t make make judgments.


HOW DOES MEDIATION WORK?

Mediation works by using mediators to build communication and understanding where relationships have broken down so that it has become difficult to talk. Mediators give people the chance to be listened to. They can pass messages between parties who are in conflict and help people find ways of achieving solutions that suit all parties.

Our mediators meet individually with each party involved in a dispute, listen to them and help them decide what they want to do next. This might be asking the mediators to take information to the people they are in dispute with or it may involve using the mediators to set up a meeting with the other party.

Mediation works by allowing control of the mediation process to stay with the people involved. Participation in a mediation process is voluntary. We find that in talking about the problems that they are experiencing and by listening to how the other parties they are in dispute with feel, people are often able to find solutions to their difficulties that are acceptable to everybody.


HOW DO I KNOW IF MEDIATION IS RIGHT FOR ME?

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CAN I TALK TO SOMEONE BEFORE DECIDING IF I WANT TO TRY MEDIATION?

Yes. It is up to you to decide whether to go forward with the mediation process.

 


WHAT EXPERIENCE AND TRAINING DO MEDIATORS HAVE?

All our mediators follow a thorough training programme, accredited to a nationally recognised standard.


HOW CAN MEDIATORS HELP US SORT THINGS OUT?

Mediators can help facilitate communication between you and other parties, and will work with you towards finding a solution. They’ll listen to your side and help you decide what to do next.