Managing Conflict & Having Difficult Conversations

Date: Monday 26 March 2018, 9.30am – 4pm
Cost: £165.00 per place (£135.00 for charities)
Refreshments and lunch included
Venue: Training Room, Scotia Works, Leadmill Road, Sheffield S1 4SE

This conflict management course equips you with an understanding, insight and skills base to better deal with situations where you find yourself in conflict. These courses are useful for individuals who work directly with the public and improves communication and minimises potential conflicts.